Our Minor Injuries Unit at Felixstowe Hospital is provided by the Suffolk GP Federation.
Felixstowe IP11 7HJ
Telephone: 01394 458848
Fax: 01394 458849
New opening hours and a change in access arrangements came into force on 1 April 2019.
Patients with minor injuries will still be able to receive treatment at the MIU, but will have to make an appointment to see a member of staff. New NHS guidelines governing urgent care facilities mean the unit, which is run by the Suffolk GP Federation, will no longer be offering a walk-in service.
The unit’s opening hours are also changing in order to meet current levels of demand, and it will be open from 8am to 8pm, seven days a week.
Anyone in Felixstowe who suffers a minor injury should call NHS111, where an on-the-day appointment can be arranged for them at the MIU if appropriate.Currently, local callers to NHS111 wait on average just over a minute to get through to an adviser. Staff at any of the town’s four GP practices – Walton, The Grove, Howard House or Haven Health – can also book appointments for patients who phone or call in at their surgeries.
Care navigators at all four practices have undergone specialist training to ensure they are aware what constitutes a minor injury and is suitable for referral to the MIU. Patients may have to wait a short while during busy times. If they have a serious injury that requires immediate attention, they should call 999.